Client Talk is a coaching powered consultancy, bringing together expert consultants and accredited coaches. We help individuals and teams be the best they can be, strengthening relationships inside of professional services firms, as well as the relationships firms have with their clients.
Our unique approach promotes active listening, leverages empathy within businesses, and champions diverse thinking. Coaching is at the heart of everything we do, our accredited coaches work with our clients to drive growth through insight on an individual, team, strategic, and firm level.
Our training offering holds coaching at its heart, using behavioural change theory to go deeper than most training providers. Our masterclasses, D&I training, and LEGO® SERIOUS PLAY® workshops can be booked individually or as part of a team-building day.
Through deeper listening, we want to change the conversations that professional services companies are having with - and about - their clients. We want these to be more meaningful, and to generate deeper understanding, insight, and connection.
That is why we are driving growth through insight.
We know that the professionals in your firm are at the heart of achieving your strategy, your objectives, and your ambitions.
We provide the training, human-centered skills, and coaching needed to deliver success. Our training covers everything your professionals need to be better leaders; team players; and advisors.
Client Talk's accredited coaches are experienced at coaching partners, lawyers, accountants, C-Suite, business owners, and marketing and business development professionals.
We facilitate learning and offer insight through 1:1 and team coaching.
We use active listening to provide firms with client feedback and insight through training, coaching and client listening.
Through client feedback and insight, we can help you understand how to put clients at the heart of driving forward your strategy.
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WHAT OUR CLIENTS SAY
GLOBAL HEAD OF BUSINESS DEVELOPMENT
BIRD & BIRD
You are both excellent presenters and did a great job of getting the audience involved and driving engagement. Your experience and background help you to provide real-life examples and anecdotes/case studies that resonate with attendees"
I am very pleased to have Client Talk retained as our client listening and feedback provider. The service is professional, well thought through, quick turnaround, and provides valuable data for our business. completely tailored to us.
I've used a variety of providers but Client Talk is, by far, one of the best I've worked with, and will continue to not only use their service but recommend to our clients..
It was great to work with Claire on this project. It was a big project with tight deadlines. Claire was brilliant at project management; came up with great ideas and moderated her sessions with skill.