Changing the conversations that professionals are having with, and about, their clients...
Client Talk is a coaching powered consultancy, bringing together expert consultants and accredited coaches.
We were created to change the conversations that professional services companies are having with - and about - their clients. Our unique approach promotes active listening, leverages empathy within businesses, and champions diverse thinking.
We use active listening to provide firms with client feedback and insight through training, coaching and client listening.
Through client feedback and insight, we can help you understand how to put clients at the heart of driving forward your strategy.
Client Talk's accredited coaches are experienced at coaching partners, lawyers, accountants, C-Suite, business owners, and marketing and business development professionals.
We facilitate learning and offer insight through 1:1 and team coaching.
We know that the professionals in your firm are at the heart of achieving your strategy, your objectives, and your ambitions.
We provide the training, human-centered skills, and coaching needed to deliver success.
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We’re really pleased with what you’ve been able to capture and the suggestions you’ve made. We think the report is going to be incredibly valuable for us, in the short, medium and long term, provided we proactively action some of the recommendations you’ve made!
Jamie Murray, Director, LawBox Group
Claire is an outstanding business developer. She combines her practical, commercial knowledge with well rounded BD skills. Outcome focused, she understands the importance of return on investment.
Claire has a great strategic insight so she wins trust and support from all stakeholders very quickly.
Director, My London Event
I am very pleased to have Client Talk retained as our client listening and feedback provider. The service is professional, well thought through, quick turnaround and provides valuable data for our business completely tailored to us. I’ve used a variety of providers, but Client Talk is by far one of the best I’ve worked with and will continue to not only use their service but recommend to our clients.
Yasemin Baird, Montagu Evans
Sadie Baron, CMO, Reed Smith