We are often asked to support firms with their business development programmes. Often that is by training professionals to be better at...

This article explains why reframing presentation skills training might just be the way to create an army of willing presenters.

When clients come to professional services companies it is a given that the professional is an expert in their field, whether that field...

Claire Rason was recently invited to join Matt Baldwin, editor of The Professionals, to speak about all things Client Feedback and Client...

One of the privileges we have as a result of conducting client listening exercises, is that we get insight into what it is that clients...

Our coaches are often asked by teams and individuals how best to navigate through uncertain waters. Often they come to us because they...

“I just don’t have the time”. How many times have you heard this from professionals who are just too busy to do business development? And...

In marketing content is King. For business development it’s thought leadership that is the real prize. However, with so much content...

Client Talk is a human-centred consultancy. We focus on the people elements that make or break strategies. We advise our clients where...

When it comes to professionals and business development there is a dilemma that many firms face. It affects firms of all sizes, but it is...