BUSINESS DEVELOPMENT | Client Talk | Coaching, Training & Client Listening

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In legal there is no such thing as sales

In this article, we explore why law firms shy away from selling and discover the key ingredients to shifting perceptions. Sales is a word...

When to start Business Development training?

Find out why starting business development training early can have a significant effect on a firm's bottom line.

One word: confidence

Confidence is faith in our skills and capabilities. It is being sure of ourselves. In this article, Claire Rason explores why boosting...

Business Development: why it’s often the basics that trip us up

We are often asked to support firms with their business development programmes. Often that is by training professionals to be better at...

How to create willing presenters: Reframing presentation skills training

This article explains why reframing presentation skills training might just be the way to create an army of willing presenters.

What sets a great professional apart from a good one?

When clients come to professional services companies it is a given that the professional is an expert in their field, whether that field...

Client feedback: The importance of consistency

Claire Rason was recently invited to join Matt Baldwin, editor of The Professionals, to speak about all things Client Feedback and Client...

The soft skills professionals need to succeed: the client perspective

One of the privileges we have as a result of conducting client listening exercises, is that we get insight into what it is that clients...

How to use coaching principles when goal setting

Our coaches are often asked by teams and individuals how best to navigate through uncertain waters. Often they come to us because they...

How to find the time to do Business Development

“I just don’t have the time”. How many times have you heard this from professionals who are just too busy to do business development? And...