NEWS AND INSIGHTS

"I read the news today, oh boy"

Using technology to get more from client interviews

Client Talk is a human-centred consultancy. We focus on the people elements that make or break strategies. We advise our clients where...

Client Talk

When it comes to business development, should we play to our strengths?

When it comes to professionals and business development there is a dilemma that many firms face. It affects firms of all sizes, but it is...

Client Talk

The future is hybrid, but are firms underestimating what it takes to pull it off?

More and more firms are looking to put on hybrid events rather than face-to-face events but may be underestimating the challenges they...

Client Talk

trust and professional services firms

Trust is a word that is used a lot in the sphere of professional services firms. The gold standard for many is to become a trusted...

Client Talk

Getting confident presenting

“I am happy to join with you today in what will go down in history as the greatest demonstration for freedom in the history of our...

Client Talk

The art of influencing

Claire Rason Much of what we do as marketeers and business developers depends on influencing others. Whether it be trying to tease an...

Client Talk

The top five reasons why cross-selling is so hard

One of the areas we are most commonly asked to advise on is cross-selling. Why is it the area that professional services firms always...

Client Talk

The secret to winning work in a virtual (or hybrid)world

It happened. The trend that we have been speaking about since the first lockdown has finally made its way from theoretical nightmare to...

Client Talk

The voice of clients driving change

It is not often that a legal pitch makes the front pages of anything. So, when I first glanced at the article that announced that EasyJet...

Client Talk

How to get a client listening programme up and running

With in-person events having been cancelled and informal opportunities to meet and speak to clients few and far between, many firms are usin

Client Talk

Unlocking the power of value propositions

The start of every year brings renewed enthusiasm. For many professional services firms it is the start of the new financial year, but...

Client Talk

what managing partners need to know about empathy

Empathy and legal services are words that do not always go together. Often seen as something that you either have or you do not, empathy...

Client Talk

The keepers of 2020

2020 has been a year that we will not forget. It is probably not the first year that those words have been uttered, we have a feeling...

Client Talk

intraversion and extraversion and business development

By Claire Rason Earlier this month I hosted a panel event on Business Development in 2020. I raised the topic of intrAverts and...

Client Talk

business development....in slippers

Part 2 As 2020 draws to a close, there is an optimism in the air as the talk of a vaccine seems to be an increasing reality....

Client Talk

Sugar coating feedback

We have all been there. We have something to say. We know that delivering the message will be of value to the client and to the...

Client Talk

Has business development got harder for professional services firms?

PART 1 As we enter the eighth month since lockdown in the UK, there seems to be a consensus among those that we talk to that business...

Client Talk

It’s not you, it’s me: why we should go beyond being client- centric

Your firm has just closed a deal. Someone is tasked with writing the press release. They start in the traditional manner. Partner A is...

Client Talk

5 top tips to drive engagement in business development

“That partner will never engage with you, don’t bother”. “You will have to grow a tough-skin to survive here”. “I don’t have time for...

Client Talk

the case for diverse thinking in law firms

There are numerous statistics about how 1+1 does not necessarily equal 2 where teams are concerned. Intelligent people don’t necessarily...

Client Talk in the News

Power in diversity, PM Forum magazine

Behavioural Skills in Post-Covid World, The Business Magazine

Digital Marketing, The Business Magazine

The importance of having a coaching culture in times of uncertainty, The Business Magazine

Interview with Claire Rason in Centrum, the PSMG Magazine

Launch of new concept consultancy The Business Magazine

Launch of Marketing Professionals Network : B4Business, The Business Magazine, TV Property

How to listen with ting, Centrum,The PSMG Magazine

Using technology to get more from client interviews

When it comes to business development, should we play to our strengths?

The future is hybrid, but are firms underestimating what it takes to pull it off?

trust and professional services firms

Getting confident presenting

The art of influencing

The top five reasons why cross-selling is so hard

The secret to winning work in a virtual (or hybrid)world

The voice of clients driving change

How to get a client listening programme up and running

Unlocking the power of value propositions

what managing partners need to know about empathy

The keepers of 2020

intraversion and extraversion and business development

business development....in slippers

Sugar coating feedback

Has business development got harder for professional services firms?

It’s not you, it’s me: why we should go beyond being client- centric

5 top tips to drive engagement in business development

the case for diverse thinking in law firms

Client Talk in the News

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Power in diversity, PM Forum magazine

Behavioural Skills in Post-Covid World, The Business Magazine

Digital Marketing, The Business Magazine

The importance of having a coaching culture in times of uncertainty, The Business Magazine

Interview with Claire Rason in Centrum, the PSMG Magazine

Launch of new concept consultancy The Business Magazine

Launch of Marketing Professionals Network : B4Business, The Business Magazine, TV Property

How to listen with ting, Centrum,The PSMG Magazine