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The Overlooked Skill That Sits Beneath Every Client Relationship
Many organisations are uncomfortable with that work. They want the outcome without the reflection, the change without the discomfort, or the quick fix rather than the deeper shift. The question is: are you prepared to do the work that others avoid?
4 days ago


How to get professionals doing business development?
In professional services firms, getting professionals engaged in business development matters. The firms that grow consistently and sustainably are those where all professionals, not just a select few, are doing some form of business development. So why is it so difficult to get people involved? And what can firms do to change that? These were the questions explored in a recent PSMG session led by Claire Rason of Client Talk.
May 30, 2025


A Blueprint for BD Training: Mindset, Culture and Resources
Can you teach our professionals Business Development? This is a question we often hear. This article, the third and final one in our...
Apr 7, 2025


Is benchmarking a unhealthy obsession?
In the competitive world of professional services, it's easy to get caught up in the rankings game. Whether it's Chambers or Legal 500,...
Mar 17, 2025


Creating a Blueprint for BD Training: BD Skills and Super Skills
"Can you teach the professionals in my firm Business Development?" It’s a question we hear time and time again, and the answer is a...
Mar 10, 2025


Creating a Blueprint for Business Development Training: The Stakeholder Square©
Successful business development doesn’t happen by chance; it requires a deep understanding of client needs, a clear strategy, and...
Feb 25, 2025


Legal Directories: why referees shouldn’t be an afterthought
Referees often fall into the trap of being an afterthought, a mere checkbox in the extensive directory submission process. After weeks of...
Nov 25, 2024


Bridging the gap: how advisors can truly understand clients and deliver what they want
This article delves into the layers of comprehension necessary for advisors to connect deeply with their clients, from grasping the broader
Oct 21, 2024




Unleash your professional potential: mastering the art of self-promotion
In the competitive world of professional services, showcasing your skills is key to success. Let's delve into why selling yourself is...
Sep 23, 2024
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