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All our consultants have been chosen for their expertise and wisdom. Their hindsight can be your foresight.

By understanding your goals and objectives, we can match the right expert for your project - and make sure that it is delivered with your strategy in mind. 


This focus means we deliver services that will have an impact on your firm.   We strive to be an extension of your team and look to deliver lasting change for the long term.


Despite the rise in popularity of coaching, it remains an unregulated industry and many coaches have no qualifications and no training.  Others might have taken part in a weekend course and given themself the title. We believe it is important to be fully trained and qualified. 


We ensure that ALL of our coaches are accredited. This gives you the peace of mind to know that you are working with the best. Their commitment to accreditation means that our coaches subscribe to a code of ethics; carry out continuous personal development; and have regular supervision.


  • Diverse: We know the value of diverse thinking. Having a team which supports and respects each other, but at the same time provides each other with challenge makes for better solutions and the best results. We achieve this by collaborating with experts who bring in different points of view to our own. We use coaching to power our project teams and make sure that there is a safe space for all views to be shared, working in collaboration with our clients. It means that together we come up with solutions that none of us could have achieved on our own. 

  • Professional: The consultants and coaches that we work with are all experts in their fields.  Many have portfolio careers, or their own businesses which support a range of non-professional services clients. These perspectives complement our strength and focus on professional services firms.  This is really important and this marriage helps us to challenge the status quo and bring best practice to professional services firms, whilst all the while having the professional services culture and reality front of mind. 

  • Human-centered: We are a human-centered consultancy. All of our team is focused on putting the people at the heart of everything we do.

  • The best fit: The way we works means that we are not constrained when pulling together teams for our clients, or individuals to deliver for you. We work with the best person for the job.  

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Claire Rason is the founder of Client Talk. She is a consultant and an accredited coach. She has worked in, or alongside, professional services firms for over 20 years. Claire is passionate about bringing the power of active listening and diverse thinking to professional services firms. 


Contact Claire for:

  • Bespoke training for your professionals

  • Business development support

  • Coaching (1:1 and team)

  • Client listening

  • Diversity & inclusion


  • Supporting you with growth and change

  • A chat!

Outside the day job:

Claire is a Mum of four children so can usually be found in a car taking one of them somewhere! When she isn't doing that she loves to entertain, put her feet up with a book and a glass of wine, or just put her feet up!

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Chico Chakravorty is the founder of Doing Diversity Differently. Chico brings with him knowledge of industry best practice from a range of sectors. He is a passionate advocate for D&I in the workplace.


Contact Chico for:

  • Bespoke training for your professionals

  • Diversity & inclusion consultancy

  • Speaking at events

Outside the day job:

Chico is a keen violinist and plays with different chamber groups and orchestras. He chairs the board of trustees for a South Asian Dance Company, as well as a professional orchestra, and spends his remaining free time volunteering and advocating for numerous charities.

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Joanne Bayliss is a digital marketing expert. She has worked in professional services firms and has managed large PPC budgets, as well as leading on SEO efforts for a range of firms.


Contact Joanne for:

  • Digital marketing 

  • Social media

  • SEO

Outside the day job:

Okay, so this is probably within the day job, but very cool, so we will share! Joanne designs and creates unique and bespoke signs and decorations for weddings and businesses. Intrigued? Find out more here.


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Oliver Hansard is a business coach.  When he's not helping businesses with his coaching and commercial knowledge Oliver is a non-executive director and consults on business strategy. He co-hosts the Lawyer's Coach podcast and is the founder of Hansard Coaching. 


Contact Oliver for:

  • Bespoke training for your professionals

  • Business strategy

  • Coaching 

  • Organisational change

Outside the day job:


In his spare time, Oliver enjoys being with his growing family and walking his Hungarian Vizsla, Luther. He loves sport, and in particular cricket and cycling, and has (what he describes as) an irrational commitment to Tottenham Hotspur football club!

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Martin is a certified executive coach with a corporate career spanning +20 years in senior
commercial leadership roles across global and local business environments for companies
such as Mondelez, Jacobs Douwe Egberts, Arla Foods and Nomad foods.

Contact Martin for:

  • Team Coaching

  • Executive Coaching

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Steve Couch works with leadership teams and senior practitioners in professional services firms. Steve, a Henley Masters Coach, led diverse practices as a PwC Partner for 13 years and has 30 years international coaching experience.        


Contact Steve for:

  • Enhancing team awareness and performance

  • Coaching

  • Inspiration when you or your team feel stuck!

Outside the day job:

Steve actively follows Premiership Rugby as a Wasps season ticket holder and is keen to return to the ski slopes soon.  He is a very amateur but engaged gardener, proud of the greengage chutney and jams that he cultivated this year.  Just don’t mention the rhubarb!

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Stephanie Wheeler is a leadership and team coach. She is also a LEGO® SERIOUS PLAY® facilitator and writer.  Formerly a solicitor, she has an MSc in Coaching & Behavioural Change from Henley Business School. She is passionate about innovative and imaginative ways of facilitating conversations.


Contact Stephanie for:

  • Bespoke LEGO® SERIOUS PLAY® workshops

  • Coaching (1:1 and teams)

Outside the day job:

Stephanie savours being in nature whether alone or with family, friends, and her dog, Poppy. As she’s been working on writing a book alongside work and family over the last 18 months, a good film, book, or time to relax always goes down well!

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Susan Rose is the founder of Rose + Bloom Coaching and an experienced coach, facilitator, educator, and researcher. She brings knowledge and experience in female leadership and business management from a career in industry and business education at Henley Business School. Her business focus is on consumer behaviour and customer experience and she coaches clients to improve workplace performance. Susan is a strong advocate for change in gender equality and female empowerment in the workplace.


Contact Susan for:

  • 1:1 personal development workplace coaching

  • Business coaching

  • Workshops

  • Event speaker

Outside the day job:


Susan is Chair of the Board of a Surrey-based domestic abuse charity providing board leadership and management support and advice.  For R&R she enjoys yoga, long country walks, and travel, particularly to Spain where she attempts to learn the language. She is Mumma bear to two now adult children.

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Callum is a behaviour change consultant, coach and facilitator.  He has been providing motivating and inspiring experiential learning for over 20 years. His unique approach marries his training as an actor, knowledge of psychology and coaching credentials. 


Contact Callum for:

  • Coaching

  • Workshops on presentation skills, storytelling and creative writing

  • Event speaker

Outside the day job:


Callum very much enjoys the quiet time of walks with his dog. He uses his love of vegetarian cooking to use that focus for his mindfulness practice. He also loves losing himself in the theatre world, seeing as many plays and musicals as he can fit in time for. Callum's also just started his second Masters degree (Psychology). So, for many of his evenings, he can be found reading, writing, and researching.

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Anna has spent the last 20 years working in and with professional services firms. She was part of Deloitte’s public sector marketing team before spending almost five years at BDO where she was latterly responsible for the firm’s ‘Exceptional Client Service’ agenda which included client listening.  For the last five years, Anna has worked on a consultancy basis focussing on client listening, working with professional services firms across the UK and internationally. 

Contact Anna for:

  • Client Listening

  • Connecting Client Listening with Marketing Strategy

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