How to use curiosity to win work: client listening and pitching.
In this article, we will show how you have curiosity is the skill which will help your professionals win more work. Pitching is a nuanced...
How to use curiosity to win work: client listening and pitching.
How to give feedback: Create a feedback culture
Internal or external: Who should be conducting your client listening?
Using client interviews to enhance the client journey
Fear of Finding Out (FOFO): a psychological barrier to Client Listening
From passive to active client listening
Client Listening: what do clients get out of it?
Catch up on your listening/reading/viewing this summer with our Summer Playlist!
In legal there is no such thing as sales
Innovation and Client Listening