Oct 2, 2020CLIENT LISTENINGClient listening: Recording interviewsDo you record your interviews? This question is one that is often asked. At first glance it is a question that should be relatively...
Sep 16, 2020CLIENT LISTENINGGoing beyond client-centric: It’s not you, it’s meYour firm has just closed a deal. Someone is tasked with writing the press release. They start in the traditional manner. Partner A is...
Aug 6, 2020BUSINESS DEVELOPMENT5 top tips to drive engagement in business development“That partner will never engage with you, don’t bother”. “You will have to grow a tough-skin to survive here”. “I don’t have time for...