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    Top 5 trends in client listening programmes
    • Nov 7, 2021
    CLIENT LISTENING

    Top 5 trends in client listening programmes

    If 2020 was listening for the moment, and 2021 was listening for the new normal, we believe that 2022 is going to be listening for the...
    The value in collaboration: There's only so much you can do on your own
    • Oct 20, 2021
    COACHING

    The value in collaboration: There's only so much you can do on your own

    The title to this article sums up collaboration for me. There is only so much you can do on your own. When we collaborate we see more, we...
    How to get a client listening programme up and running
    • Jan 27, 2021
    CLIENT LISTENING

    How to get a client listening programme up and running

    With in-person events having been cancelled and informal opportunities to meet and speak to clients few and far between, many firms are usin
    Client listening: Sugar coating feedback
    • Oct 21, 2020
    CLIENT LISTENING

    Client listening: Sugar coating feedback

    We have all been there. We have something to say. We know that delivering the message will be of value to the client and to the...

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