Sep 14, 2021COACHINGHow to excel at thought leadershipIn marketing content is King. For business development it’s thought leadership that is the real prize. However, with so much content...
Aug 24, 2021COACHINGThe role of coaching in diversity and inclusion Improving diversity and Inclusion in professional services firms is a complex issue that requires a myriad of solutions and approaches. I...
Aug 8, 2021CLIENT LISTENINGHonest conversations and professional services firmsIt is two years since Client Talk was formed. We started with a vision to change the conversations that professional services firms are...
May 18, 2021CLIENT LISTENINGTrust and professional services firmsTrust is a word that is used a lot in the sphere of professional services firms. The gold standard for many is to become a trusted...
Apr 28, 2021BUSINESS DEVELOPMENTHow to get more confidence in your presentation skillsQuoted below are the opening words of one of the greatest speeches of all time. Dr. Martin Luther King’s “I have a dream” speech....
Apr 19, 2021COACHINGThe art of influencingMuch of what we do as marketeers and business developers depends on influencing others. Whether it be trying to tease an article out of a...
Feb 22, 2021CLIENT LISTENINGDiversity in professional services: Listening to what clients wantIt is not often that a legal pitch makes the front pages of anything. So, when I first glanced at the article that announced that EasyJet...
Dec 10, 2020COACHINGEmpathy and legal services: Soft skills trainingEmpathy and legal services are words that do not always go together. Often seen as something that you either have or you do not, empathy...
Oct 21, 2020CLIENT LISTENINGClient listening: Sugar coating feedbackWe have all been there. We have something to say. We know that delivering the message will be of value to the client and to the...
Jul 20, 2020COACHINGLawyer's Coach: Behavioural skills in a post-Covid worldOnly those firms with highly developed and resilient behavioural skills will be equipped to successfully navigate the challenges firms...