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    How to excel at thought leadership
    • Sep 14, 2021
    COACHING

    How to excel at thought leadership

    In marketing content is King. For business development it’s thought leadership that is the real prize. However, with so much content...
    The role of coaching in diversity and inclusion
    • Aug 24, 2021
    COACHING

    The role of coaching in diversity and inclusion

    Improving diversity and Inclusion in professional services firms is a complex issue that requires a myriad of solutions and approaches. I...
    Honest conversations and professional services firms
    • Aug 8, 2021
    CLIENT LISTENING

    Honest conversations and professional services firms

    It is two years since Client Talk was formed. We started with a vision to change the conversations that professional services firms are...
    Trust and professional services firms
    • May 18, 2021
    CLIENT LISTENING

    Trust and professional services firms

    Trust is a word that is used a lot in the sphere of professional services firms. The gold standard for many is to become a trusted...
    How to get more confidence in your presentation skills
    • Apr 28, 2021
    BUSINESS DEVELOPMENT

    How to get more confidence in your presentation skills

    Quoted below are the opening words of one of the greatest speeches of all time. Dr. Martin Luther King’s “I have a dream” speech....
    The art of influencing
    • Apr 19, 2021
    COACHING

    The art of influencing

    Much of what we do as marketeers and business developers depends on influencing others. Whether it be trying to tease an article out of a...
    Diversity in professional services: Listening to what clients want
    • Feb 22, 2021
    CLIENT LISTENING

    Diversity in professional services: Listening to what clients want

    It is not often that a legal pitch makes the front pages of anything. So, when I first glanced at the article that announced that EasyJet...
    Empathy and legal services: Soft skills training
    • Dec 10, 2020
    COACHING

    Empathy and legal services: Soft skills training

    Empathy and legal services are words that do not always go together. Often seen as something that you either have or you do not, empathy...
    Client listening: Sugar coating feedback
    • Oct 21, 2020
    CLIENT LISTENING

    Client listening: Sugar coating feedback

    We have all been there. We have something to say. We know that delivering the message will be of value to the client and to the...
    Lawyer's Coach: Behavioural skills in a post-Covid world
    • Jul 20, 2020
    COACHING

    Lawyer's Coach: Behavioural skills in a post-Covid world

    Only those firms with highly developed and resilient behavioural skills will be equipped to successfully navigate the challenges firms...
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