Using client interviews to enhance the client journey
There is a lot of mystery surrounding Client Journey Mapping and a corresponding reluctance to go out and ask clients about it. We have...
Using client interviews to enhance the client journey
How can we get professionals more involved in Business Development?
International Women's Day 2023: Including the men
Fear of Finding Out (FOFO): a psychological barrier to Client Listening
Client Listening: what do clients get out of it?
In legal there is no such thing as sales
When to start Business Development training?
One word: confidence
Business Development: why it’s often the basics that trip us up
How to create willing presenters: Reframing presentation skills training