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The Challenges of Taking Client Listening Global
In this article, we explore some of the challenges that you might face when taking your listening global and why 'copy-paste' might not lead
Sep 23, 2024


A purposeful approach to training: making learning stick
Training budgets should deliver results. Sadly, with one-and-done training still so prevalent, the longer-term results are too far out of re
Apr 1, 2024


How to use curiosity to win work: client listening and pitching.
In this article, we will show how you have curiosity is the skill which will help your professionals win more work. Pitching is a nuanced...
Jan 16, 2024


12 Business Development Tips for the festive season
As the year draws to a close and we start to wind down with an array of festive celebrations, we set out twelve business development tips...
Dec 5, 2023


Business Development for Non-Rainmakers
Part 2: Emotional Intelligence In the second part of this three-part series on “how to do business development for those who don’t want...
Oct 5, 2023


Business Development: for those who don't want to be a rainmaker
In the first of a three-part series, we set out how professionals can start to think about developing their own Business Development Style
Sep 18, 2023


Preparing for Partnership
Claire Rason has supported many associates on their journey to partnership. She understands the importance of business development,...
Sep 5, 2023


How to give feedback: Create a feedback culture
This article is adapted from Claire Rason's piece in the Professional Services Marketing Magazine, Centrum. Some of us will have received...
Jul 5, 2023


Internal or external: Who should be conducting your client listening?
The pandemic disrupted traditional client engagement. Face-to-face relationships went digital overnight. Boards faced new decisions that...
Jun 27, 2023


Do partners need to be good at Business Development?
“One of the reasons I didn’t make partner was because I am no good at Business Development”. This is a statement that I have heard from...
Jun 18, 2023
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