Nov 18, 2019CLIENT LISTENINGClient listening 101: What's your listening style?When clients talk, we should listen. What clients say should be central to our strategy and the way we provide our services. The insight...
Oct 4, 2019CLIENT LISTENINGWho are Client Talk? Interview with Claire RasonClaire Rason was interviewed for the Autumn 2019 issue of Centrum - the Professional Service's Marketing Group's magazine. Claire...
Aug 15, 2019CLIENT LISTENINGClient listening: How is your brand perceived?Branding often stops at a firm's logo and the colour palette set out in the brand guidelines. Sometimes consideration extends to the...