
MERIDIAN WEST CASE STUDY
- BEHAVIOURAL CHANGE -
CHALLENGE
One of the Big 4 appointed a trusted partner, Meridian West, to support them with their global leadership talent programme. Meridian West wanted to pull together a team of experts to help with delivery of a package that not only delivered great content, but which also led to behavioural change. The firm wanted to create Thought Leaders and knew that they needed to combine training with coaching.
WHAT WE DID
Client Talk supported on the project by helping to design a journey which not only drew out the experience and expertise of Meridian West in creating ground breaking Thought Leadership content, but which challenged the partners limiting beliefs when it came to Thought Leadership and supported them with coaching.
RESULTS
The final package was a true collaboration and resulted in partners achieving more than they thought possible at the start of their journey. The first iteration of the project produced more than 50 pieces of content which increased the confidence among partners and generated increased understanding of the importance of it’s role in professional services firms.
AT A GLANCE
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Tight Deadlines
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Limiting beliefs
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Engaging senior professionals
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Behavioural Change
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Different perspectives
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Diverse teams
OUR CLIENTS







WHAT OUR CLIENTS SAY


RAYA BLAKELEY-GLOVER
GLOBAL HEAD OF BUSINESS DEVELOPMENT
BIRD & BIRD
You are both excellent presenters and did a great job of getting the audience involved and driving engagement. Your experience and background help you to provide real-life examples and anecdotes/case studies that resonate with attendees"


I am very pleased to have Client Talk retained as our client listening and feedback provider. The service is professional, well thought through, quick turnaround, and provides valuable data for our business. completely tailored to us.
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I've used a variety of providers but Client Talk is, by far, one of the best I've worked with, and will continue to not only use their service but recommend to our clients..


It was great to work with Claire on this project. It was a big project with tight deadlines. Claire was brilliant at project management; came up with great ideas and moderated her sessions with skill.