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FREE WEBINAR: Client Listening - your FAQs answered

Tue, 19 Mar

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Online Event

Do you know those questions that constantly pop up around client listening? The ones that you hear internally, or perhaps those that niggle at you but you aren't sure who to ask.

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FREE WEBINAR: Client Listening - your FAQs answered
FREE WEBINAR: Client Listening - your FAQs answered

Time & Location

19 Mar 2024, 12:30 – 13:30

Online Event

About the event

  • How do we get partners to say yes?
  • Do we have a client-listening culture?
  • What do we do when we hear something negative?
  • What more can we be doing with our insights?

Join Anna Lake, Director of Anna Lake Consulting, and Claire Rason, Director of Client Talk, as they answer these, as well as some of the other most frequently asked questions around Client Listening.  Anna and Claire are both expert listeners. Anna has a specific focus on using the insights gained from client listening for marketing strategy. Claire is skilled at helping firms overcome some of the barriers that prevent firms from using the insights gathered. 

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