top of page
Client Talk
Admin
More actions
Profile
Join date: Aug 15, 2019
Posts (177)
Dec 1, 2025 ∙ 4 min
Three top tips for acting on feedback from Client Listening
At Client Talk, our approach is simple: Gather - Reflect - Act.
13
0
Nov 26, 2025 ∙ 2 min
Why happy clients stay: building loyalty in an age of automation
Welcome to The Happy Client! Written by our Director, Anna Lake , this monthly newsletter shares insights, ideas and inspiration to help you build stronger client relationships and create move value for your business. If you're not already subscribed, click here to never miss an issue! Those who know me well, know that my mantra (and the reason this blog has its name) is ‘happy clients buy more from you, stay with you longer and recommend you to others’. Swap ‘happy’ for ‘loyal’ and you...
6
0
Oct 31, 2025 ∙ 2 min
Client Experience Nightmares: Tales from the haunted helpdesk
Welcome to The Happy Client! Written by our Director, Anna Lake , this monthly newsletter shares insights, ideas and inspiration to help you build stronger client relationships and create move value for your business. If you're not already subscribed, click here to never miss an issue! This month we’re stepping into the spine-chilling world of customer experience nightmares. These aren’t spooky stories; they’re real-life horrors that haunt clients every day. Let’s explore two terrifying...
5
0
bottom of page