MASTERCLASS: Empathy for leaders

Leaders are starting to recognise the importance of empathy:not only to bring together employees and create cultures that foster teamwork and resilience, but also as the key to gathering insight and delivering what clients want. Moreover, empathy helps equip firms to successfully navigate the challenges they face to adapt, survive, and thrive in this age of uncertainty. In this masterclass, our experienced coaches will explore how empathy can be applied to a leadership setting.

Empathy is often see as a sign of weakness. We believe it is a fundamental skill that can boost performance in multiple ways.

Learning objectives:

• Understand what empathy is (and what it isn't)
• Find out the benefits to organisations of being more empathetic
• How empathy can be used as a compass to navigate change
• How to lead more empathetically

Oliver Hansard is a business coach.  When he's not helping businesses with his coaching and commercial knowledge Oliver is a non-executive director and consults on business strategy. 

Claire Rason is an accredited coach with a postgraduate certificate in behavioural change. She has spent her whole career working in, or with, professional services firms. She is a champion for diverse thinking and inclusive workplaces.

This course is suitable for managers and leaders who want to learn more about how empathy can be used as an effective leadership technique.